Last modified: 14th August 2026

Terms of Service

Welcome to Oi Technologies. These Terms of Service (“Terms”) govern your access to and use of our website, mobile applications , software, and IT-Enabled services.

These Terms form a legally binding agreement between you (“you” or “User”) and Oi Technologies (“we,” “us,” “our,” or the “Company”).

By accessing or using any of our Services, you agree to be bound by these Terms, our Privacy Policy, and our Transparency Report. If you do not agree to all of these terms, please do not use our Services.

1. Who We Are & Contact Information

Oi Technologies is a technology company registered and operating from Bangladesh. We focus on building mobile applications, websites, and software for both B2B and B2C markets.

Current Status: This Terms applies to our website, mobile applications, and any future services we may launch. If and when we launch B2B software, websites, or IT services in the future, we will notify users separately. All Oi apps are completely free to use. There are no in‑app purchases, subscriptions, or hidden charges at this time. Also, our apps do not require you to create an account or provide any personal information to use them.

We aim to acknowledge your query within 48 hours and provide a substantive resolution within 7 business days.

2. Acceptance of Terms

By using our Services, you represent and warrant that you have read, understood, and agree to be bound by these Terms. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Your access to and use of our Services is conditional on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Services.

3. Eligibility

You may use our Services only if:

  • You are 18 years of age or older. If you are between 13 and 17 years of age, you may only use our Services with the explicit consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

  • You are able to form a legally binding contract with us.

  • You provide accurate and complete information when required (e.g., email address, phone number).

  • You agree to comply with all applicable laws of Bangladesh and your respective jurisdiction.

Our Services are not designed for, nor directed at, children under the age of 18. We do not knowingly collect personal data from minors, as further detailed in our Privacy Policy.

4. User Accounts & Responsibilities

If any of our applications require you to create an account:

  • You are solely responsible for maintaining the confidentiality of your login credentials (username, password, etc.).

  • You are fully responsible for all activities that occur under your account, including any settings changes, data entries, or transactions.

  • If you suspect that your account has been compromised or is being used without your authorization, you must notify us immediately at [email protected] OR Contact Us.

  • We reserve the right to suspend or terminate any account that we reasonably believe has been used in violation of these Terms.

5. Intellectual Property Rights

All content, materials, and intellectual property available through our Services — including but not limited to:

  • Company name, logos, and branding,

  • Application designs, user interfaces, and source code,

  • Text, graphics, images, and software,

  • Feature concepts and proprietary algorithms,

— are the exclusive property of Oi Technologies and are protected by Bangladeshi and international copyright, trademark, and other intellectual property laws.

You may NOT:

  • Copy, modify, reproduce, distribute, or republish any part of our Services without prior written consent.

  • Decompile, reverse-engineer, disassemble, or attempt to derive the source code of any of our applications.

  • Use our trademarks, logos, or branding in any way that suggests endorsement or affiliation without our permission.

6. User Content

Our Services may allow you to upload, transmit, or otherwise make available data, text, or other content (“User Content”).

  • Ownership: You retain all ownership rights to your User Content.

  • License to Us: By submitting User Content through our Services, you grant Oi Technologies a worldwide, non-exclusive, royalty-free, and fully paid license to host, store, use, display, and modify your User Content solely to the extent necessary to provide the Services to you.

  • Responsibility: You are solely responsible for your User Content. You represent and warrant that you have all rights necessary to provide your User Content and that its use will not infringe on the rights of any third party.

  • Prohibited Content: You agree not to upload or transmit any User Content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.

7. Prohibited Uses

You agree not to use our Services for any of the following prohibited activities:

  • Engaging in any illegal, fraudulent, or unauthorized activity.

  • Harassing, intimidating, or causing distress to other users.

  • Uploading, transmitting, or distributing any malicious code, viruses, malware, or harmful software.

  • Attempting to breach, bypass, or compromise the security, servers, or networks of our Services (including hacking, DDoS attacks, or unauthorized access).

  • Using our Services to send spam, phishing emails, or unsolicited promotional content.

  • Interfering with or disrupting the normal operation of our Services or the experience of other users.

Violation of any of these restrictions may result in immediate suspension or termination of your access, and we may pursue legal action if necessary. This restriction does not apply to bona fide security research conducted in accordance with our Vulnerability Disclosure Policy.

8. Third-Party Links & External Services

Our applications and website may contain links to third-party websites, payment gateways, or external services (e.g., social media platforms). These links are provided solely for your convenience.

We do not control, endorse, or assume any responsibility for the content, privacy practices, security, or terms of use of these third-party sites. We strongly recommend that you review their respective policies before providing any personal data or using their services.

9. Pricing, Payments & Refunds

Current Status: All Oi Technologies applications are completely free to use. There are no in-app purchases, subscriptions, or hidden charges at this time.

Future Changes: If we ever introduce paid features, premium tiers, or subscription plans in the future:

  • The pricing, billing cycle, and payment methods will be clearly communicated in advance.

  • All transactions will comply with applicable tax laws and regulations of Bangladesh.

  • A separate Refund Policy will be published at that time, and users will have the option to cancel before any charges apply.

Note: Any future paid services will be governed by a separate Payment Terms document, which will be made available before you make any transaction.

10. Disclaimer of Warranties

Your use of our Services is at your own risk. Our Services are provided on an “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind, whether express, implied, or statutory.

To the fullest extent permitted by law, Oi Technologies disclaims all warranties, including but not limited to:

  • That the Services will be uninterrupted, error-free, secure, or always available.

  • That any specific results, outcomes, or performance levels will be achieved.

  • That any third-party data, links, or integrations are accurate, reliable, or complete.

We make every reasonable effort to maintain our Services; however, technical issues, maintenance, or unforeseen circumstances may cause temporary interruptions. We are not liable for any such disruptions.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Oi Technologies, its directors, employees, agents, or affiliates shall not be liable for any:

  • Direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our Services.

  • Loss of data, profits, revenue, business opportunities, or goodwill.

  • Damages resulting from unauthorized access to, or alteration of, your data by third parties beyond our reasonable control.

In any case, To the maximum extent permitted by applicable law, Oi Technologies and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total aggregate liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid us for the Services, if any. Since our Services are currently provided free of charge, this amount is zero (0) BDT.

12. Indemnification

You agree to defend, indemnify, and hold harmless Oi Technologies and its employees, officers, directors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from:

  • Your use of and access to the Services.

  • Your violation of any term of these Terms.

  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right.

  • Any claim that your User Content caused damage to a third party.

This defense and indemnification obligation will survive these Terms and your use of the Services.

13. Governing Law & Jurisdiction

These Terms of Service, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of Bangladesh.

Any legal action or proceeding related to these Terms shall be brought exclusively in the courts of Bangladesh, and you hereby consent to the personal jurisdiction of such courts.

14. Data Disclosure & User Notification

We take your privacy seriously and do not share your Personal Data with third parties indiscriminately. However, in exceptional circumstances, we may be required to disclose your data:

A. Legal Requirement:
If a court, law enforcement agency, or government authority in Bangladesh makes a legally valid request for your data, we will verify the request and may be compelled to comply.

B. Prior User Notification:
Before we disclose your data to any third party — to the extent permitted by law — we will notify you in advance. We will notify you within 72 hours and wait at least 7 days before disclosing, to allow you to challenge the request in court, unless prohibited by law.

This notice will include:

– Who (which authority or entity) requested your data,
– What type of data has been requested,
– And when the data will be disclosed.

C. Opportunity to Challenge:
We will wait a reasonable period before disclosing your data, giving you the opportunity to challenge the request in court or seek legal remedies, unless a court order (gag order) prohibits us from notifying you.

D. Exceptions (No Prior Notice):
We may disclose your data without prior notice in the following urgent situations:

– There is an immediate risk of death or serious physical harm,
– It is necessary for an emergency criminal investigation,
– Or if prior notice would likely impede the investigation.

However, we will always make our best effort to notify you as soon as possible afterward. We will notify users before disclosing data unless prohibited by law or in case of emergency involving risk of death or serious harm.

15. Changes to These Terms

We reserve the right to update, modify, or revise these Terms at any time to reflect changes in our business practices, legal requirements, or operational needs.

When we make changes:

  • We will update the “Last Modified” date at the top of this page.

  • For significant changes, we will notify users via our website, in-app notifications, or email.

Your continued use of our Services after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically to stay informed.

16. Suspension & Termination

We may suspend or terminate your access to our Services immediately and without prior notice if:

  • You have materially breached these Terms (including prohibited uses).

  • We reasonably believe your actions may cause harm to our systems, other users, or our reputation.

  • We are required to do so by law or regulatory authority.

Upon termination:

  • Your right to use our Services will cease immediately.

  • We may delete or anonymize your data in accordance with our Privacy Policy.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and Transparency Report, constitute the entire and exclusive agreement between you and Oi Technologies regarding your use of our Services.

Any prior agreements, representations, or understandings — whether oral or written — are superseded by these documents.

18. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

19. Contact Us & Grievance Redressal

If you have any questions, concerns, disputes, or requests regarding these Terms, your data, or our Services, please contact our Privacy Office by sending an email to [email protected] or tap here 👉 contact us, please do not hesitate to reach out to us. We are committed to resolving your issues fairly and promptly.

We aim to acknowledge your query as soon as reasonably possible and provide a substantive resolution within 7 business days.