Last modified: 14th August 2026

Payment Policy

This Payment Policy explains how payments work for paid services provided by Oi Technologies (“we”, “us”, “our”), including the accepted payment methods, when payment is due and how we keep your payment information safe. It should be read together with our Refund and Cancellation Policy, Terms of Service and Privacy Policy.

1. Scope

This Policy applies to any paid service, project or product you order from Oi Technologies, such as software development, website development, mobile app development and other IT-enabled services.

Our free applications do not involve any payment and are not covered by this Policy.

2. Prices, Currency and Taxes

  • All prices are quoted and charged in Bangladeshi Taka (BDT) unless we agree otherwise in writing.
  • Prices are set out in the quotation, proposal or invoice we send you. The price you accept in writing is the price you pay.
  • Unless stated otherwise, prices are exclusive of applicable taxes such as VAT. Any taxes will be shown separately on your invoice, in line with the laws of Bangladesh.
  • We may change our prices for future orders at any time, but changes do not affect an order you have already confirmed.

3. Accepted Payment Methods

We currently accept the following payment methods:

3.1 Pay on Delivery

You pay when the agreed service, product or deliverable is delivered or handed over to you, as set out in your order. By choosing this option you agree to pay the full amount due at the time of delivery. We may ask for a part-payment in advance for larger orders, which we will state in your quotation.

3.2 Bank Transfer

You transfer the amount due to the official bank account of Oi Technologies shown on your invoice. Please:

  • Use only the account details printed on our official invoice or sent from our official email address ([email protected] or [email protected]).
  • Include your invoice or order number as the payment reference.
  • Send us the transfer receipt or confirmation so we can match your payment.

Bank transfer fees charged by your bank are your responsibility.

3.3 Bangla QR

You can pay by scanning our Bangla QR code using a bank or mobile financial services app that supports Bangla QR. Please check that the merchant name shown in your app is Oi Technologies before you confirm. Keep the transaction confirmation or screenshot as proof of payment.

We may add or remove payment methods from time to time. We will never ask you to pay through an unofficial account, personal wallet or any method not listed here.

4. Payment Schedule

The payment schedule for each order is stated in your quotation, proposal or invoice. Depending on the service, it may be:

  • Full payment before work begins,
  • Advance payment to start the work, with the balance due on delivery or on completion of agreed milestones, or
  • Payment on delivery, as described in Section 3.1.

Work on an order begins only after we receive any advance or first payment due, unless we agree otherwise in writing.

5. Payment Confirmation

A payment is treated as received only after it appears in our account or is confirmed by the payment provider. Bank transfers and Bangla QR payments may take some time to be confirmed. Once your payment is confirmed, we will send you a receipt or confirmation by email.

6. Late or Missing Payments

If a payment is not received by its due date:

  • We will send you a reminder.
  • We may pause work, delay delivery or withhold deliverables until the payment is made.
  • If payment remains outstanding after a reasonable period, we may cancel the order and recover any amount due for work already carried out, subject to applicable law.

7. Security of Your Payment Information

  • We do not ask for, and do not store, your online banking passwords, PINs or one-time passwords. Never share them with anyone claiming to represent us.
  • Payments by bank transfer and Bangla QR are processed through your bank or mobile financial services provider and the relevant payment gateway. We receive only the information needed to confirm and record the payment, such as transaction ID, amount, date and payer name.
  • We keep payment records only as long as needed for our business needs and as required by Bangladeshi law (for example, tax and accounting rules), as described in our Privacy Policy.

If you suspect fraud or an unauthorized payment, contact us immediately at [email protected].

8. Incorrect or Duplicate Payments

If you pay the wrong amount, pay twice or pay into the wrong account, tell us as soon as possible with your transaction proof. We will investigate and, where the error is confirmed, correct it by adjusting your invoice or refunding the extra amount under our Refund and Cancellation Policy.

9. Invoices and Receipts

We issue an invoice for each paid order and a receipt once payment is confirmed. If you need an invoice in a particular format, such as one showing your company’s details, please tell us before you pay.

10. Payment Disputes

If you disagree with an invoice or charge, please contact us within 7 days of receiving it. We will review your concern and aim to acknowledge it within 48 hours and resolve it within 7 business days. Please continue to pay any undisputed part of the invoice.

11. Refunds and Cancellations

Refunds are governed by our separate Refunds and Cancellations Policy.

12. Changes to This Policy

We may update this Policy at any time. We will update the “Last modified” date at the top of this page. Changes do not affect orders you have already confirmed, unless the law requires otherwise.

13. Governing Law and Jurisdiction

This Policy is governed by the laws of the People’s Republic of Bangladesh. Any legal action relating to it must be brought exclusively in the courts of Bangladesh.

14. Contact Us

For questions about payments, write to [email protected] or use our Contact Us page. We aim to acknowledge your query within 48 hours and provide a substantive resolution within 7 business days.